Privacy policy

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (hereinafter "GDPR"), the Company informs you about its Privacy Policy regarding the processing of personal data of our users, potential clients and suppliers, job applicants, people who contact us through any web form, or social media users who interact with the Website.

Using the Website implies acceptance of this Privacy Policy.

1. IDENTITY OF THE DATA CONTROLLER

• Data Controller: YOSEYOMO, S.L.
• Address: Av. del Port, 49, 2, Camins al Grau, 46021 Valencia.
• VAT Number: B70933684

Hereinafter, the "Controller".

The Controller ensures compliance with current regulations on the protection of personal data, in accordance with the Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD GDD), as well as with the GDPR.

You can contact us by sending an email to support@yoseyomo.com to resolve any questions regarding this matter.

2. WHY DO WE NEED TO USE YOUR DATA?

Your personal data is necessary for us to interact with you and provide you with our services.

Once you accept the Privacy Policy, you authorize us to send you the necessary communications to respond to your inquiry or request for information.

3. DATA PROCESSING

Notwithstanding the above, your personal data will be collected for specific purposes, as detailed below:

• To properly handle your contact and subscription requests through our form on our Website, as well as your information requests, suggestions, and possible complaints.
• To provide you with the best service, manage the maintenance of the data, as well as the professional, commercial, and/or contractual relationship you establish with us.
• To conduct surveys, statistics, market studies, and commercial prospecting to evaluate the quality of the services offered, market trends, consumption habits, sales analysis, and business and investment decision-making.
• To send you commercial communications and keep you informed about services, products, offers, promotions, opportunities, events, or news relevant to users, via email, postal mail, telephone, SMS, push messages, unless you express your opposition to such processing, through the means provided for this purpose, as indicated below.
• To comply with legally established obligations, as well as verify compliance with contractual obligations, including fraud prevention.

There are other purposes for which the Controller processes your personal data:

• To ensure compliance with the conditions set out in the Legal Notice and applicable law. This may include the development of tools and algorithms that help the Website ensure the confidentiality of the personal data collected.
• To manage social media. The Controller will process your personal data to properly manage your presence on the social networks where you are active, inform you about their activities, products, or services, as well as for any other purposes permitted by social media regulations.

4. PRINCIPLES APPLIED IN DATA PROCESSING

In processing your personal data, the Controller will apply the following principles:

• Principle of legality, fairness, and transparency: The Controller will always require consent for the processing of your personal data, which may be for one or more specific purposes, about which you will be informed in advance with complete transparency.
• Principle of data minimization: The Controller will only request the data strictly necessary for the purpose or purposes for which it is requested.
• Principle of data retention limitation: The data will be kept for the time strictly necessary for the purpose or purposes of processing.
• The Controller will inform you of the corresponding retention period according to the purpose. In the case of subscriptions, the Controller will periodically review the lists and remove those inactive records for a considerable time.
• Principle of integrity and confidentiality: Your data will be processed in such a way that its security, confidentiality, and integrity are guaranteed.

5. ACCURACY AND TRUTHFULNESS OF DATA

As a user of the Website, you are solely responsible for the accuracy and correctness of the data you provide, exempting the Controller from any responsibility in this regard. The user undertakes to ensure that the data provided is correct, complete, accurate, and up-to-date, and to keep it duly updated.

6. HOW WILL WE PROTECT YOUR DATA?

The Controller will make all reasonable efforts to maintain the confidentiality of personal information processed in its systems. Thus, your data will be protected with effective security measures according to the risks associated with its use.

Similarly, the Company maintains strict security levels to protect personal data processed against accidental loss and unauthorized access, processing, or disclosure, given the state of technology, the nature, and the risks to which the data is exposed.

However, the Company is not responsible for the use you make of the data (including username and password) you use on our Website.

The Company follows a strict privacy protocol, and if we engage third parties to provide support services, we require them to adhere to the same standards and allow us to audit them to verify compliance.

7. HOW LONG WILL WE KEEP YOUR DATA?

We will retain your data for the time necessary for each of the mentioned purposes.

Consequently:

• The data necessary for the management and maintenance of the professional, commercial, and/or pre-contractual and contractual relationship we establish will be kept and processed until such a relationship ends.
• Additionally, we will retain your data for the legally established periods and as long as necessary for the formulation, exercise, or defense of claims and for compliance with legal obligations and any responsibilities that may arise from the previous relationship.
• The Company will retain your personal data once your relationship with you has ended, duly blocked, during the prescription period of actions that may arise from the relationship maintained with the interested party.
• During this period, your data will be duly blocked, ensuring its inaccessibility by the Company. They will not be processed except to make them available to Public Administrations, Judges, and Courts, for addressing possible liabilities arising from data processing, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.

The Company undertakes to delete personal data related to orders made by users once they have received their order, in accordance with the current data protection regulations.

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter "GDPR"), and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter "LOPDGDD"), the Company will adopt the necessary technical and organizational measures to ensure the effective deletion of such data.

Deletion of personal data will be carried out within a maximum period of 30 days from the confirmation of receipt of the order by the customer. The Company guarantees that, after deletion, such data will not be recoverable or accessible.

However, users are informed that certain data may be retained in a blocked state for the time necessary to comply with legal obligations and to address potential responsibilities arising from the processing of such data.

To exercise your rights of access, rectification, cancellation, and opposition, users may contact support@yoseyomo.com, attaching a copy of their identity document.

8. WHO WILL KNOW THE INFORMATION WE REQUEST?

Generally, only the Company personnel who are duly authorized will have access to the information we request.

Likewise, entities that need to access this information to provide you with our services may also have access. For example, our bank will know your data if payment for our services is made by credit card or bank transfer.

Additionally, public or private entities to which we are required to provide your personal data for the purpose of complying with any law will have access to your information.

In the event that, apart from the mentioned cases, we need to disclose your personal information to other entities, we will request your permission in advance through clear options that will allow you to decide on this matter. We will not make international transfers of your personal data for any of the indicated purposes.

9. CONTENT FROM OTHER WEBSITES

Pages on this Website may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking codes, and monitor your interaction with this code.

10. WILL WE USE YOUR DATA FOR OTHER PURPOSES?

Our policy is not to use your data for purposes other than those we have explained. However, if we need to use your data for different activities, we will always request your permission in advance through clear options that will allow you to decide on this matter.

11. WILL WE CREATE PROFILES ABOUT YOU?

Our policy is not to create profiles on users of our services.

12. WHAT ARE YOUR RIGHTS?

At any time, you may know the personal data you have provided, correct it if it is incorrect, inaccurate, or incomplete, and request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

You can oppose the processing of your data, so that your personal information stops being processed for the purposes to which you have expressed opposition.

If you wish, and when the conditions provided by data protection regulations are met, you may request that we limit the processing of your data.

Also, in certain circumstances, you may request the portability of your data to another data controller.

Regarding the exercise of your rights, you may:

• Request rectification or cancellation.
• Request limitation of its processing.
• Oppose the processing of your data.
• Request data portability.

In the above cases and for exercising rights, you only need to communicate it in a written request, signed and accompanied by a photocopy and/or scanned copy of your ID or equivalent official document, to the address of YOSEYOMO, S.L. Av. del Port, 49, 2, Camins al Grau, 46021 Valencia, or by email to: support@yoseyomo.com.

If you believe that your rights have been violated by the Company, you can file a complaint with the Spanish Data Protection Agency through any of the following means:

• Electronic headquarters: www.agpd.es
• Postal address: Spanish Data Protection Agency: C/ Jorge Juan, 6 28001-Madrid
• By phone: 901 100 099 - 912 663 517

Filing a complaint with the Spanish Data Protection Agency does not incur any cost and does not require the assistance of a lawyer or legal representative.

13. UPDATES

The Company reserves the right to modify this policy to adapt it to legislative or jurisprudential changes that may affect its compliance.

14. ACCEPTANCE AND CONSENT

As a user of the Website, you declare that you have been informed of the conditions regarding the protection of personal data, accept and consent to the processing of such data by the Controller in the manner and for the purposes indicated in this Privacy Policy.